sitejet Privacy Policy

1. Introduction

Below you will find all the legal jargon that is required to identify how we utilize your data and the safeguards we use to protect that data. While you are welcome to read the policy in full, below is a quick read on our privacy practices:

• We do not sell customer information. We provide privacy and security services and it would be completely unethical to sell the information you provide to us.
• As further to the first bullet, we will not work with vendors that sell personal information period. We provide services for our customer that deserve full confidentiality and we value the trust you have in our company to operate our business with the highest regard to your privacy.
• We do have cookies that track behavior, but this is anonymous behavioral data that allows us to improve the use of the website and to improve our marketing.
• If you subscribe to our newsletters you can be assured that an unsubscribe request is always available, and we promptly act upon your request.
• Information you provide in contact forms will be utilized only for the purpose of responding to your request. When it is no longer required, we will dispose of that data securely.
• We take your privacy concerns seriously. If for any reason you would like information removed from our databases simply send an email to [email protected] and we will promptly remove the information.
• We have elected to use the laws governing privacy in the European Union because these laws are more stringent than US laws today and are more reflective of how we conduct business with our customers.

1.1    We are committed to safeguarding the privacy of our website visitors and service users. Privacy and confidentiality are hallmarks of our service.

1.2    This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.

1.3    We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.

1.4    Our website collects personal information only when submitted via our contact form where you have requested information. Our use of your personal information is limited only to responding to your request. We do not use this information for the purpose of marketing, nor do we engage in selling this information to third parties.

1.5    In this policy, “we”, “us” and “our” refer to Site Jet, the owner and operator of https://sitejet.com/.

2. Credit

2.1    This document was created using a template from SEQ Legal (https://seqlegal.com/free-legal-documents/privacy-policy).

We chose to use this template as SEQ Legal provides privacy law services and are well-versed in the more stringent privacy practices in Europe. Site Jet adheres to the more stringent privacy policies in place in Europe and we apply that policy regardless of where you are located geographically.

3. How we use your personal data

3.1    In this Section 3 we have set out:

(a)    the general categories of personal data that we may process;

(b)    In the case of personal data that we did not obtain directly from you, the source and specific categories of that data;

(c)     the purposes for which we may process personal data; and

(d)    the legal bases of the processing.

3.2    We may process data about your use of our website and services (“usage data“). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is consent OR our legitimate interests, namely monitoring and improving our website and services.

3.3    We may process your website user account data (“account data“). The account data may include your name and email address. The source of the account data is provided by you through our contact form. The account data may be processed for the purposes of communicating back with you for legitimate inquiries you submitted through our website. We do not retain this information to use for marketing purposes nor for selling to third-party companies. The legal basis for this processing is consent OR our legitimate interests, namely responding to your inquiries.

3.4    We may process information that you post for publication on our website or through our services (“publication data“). The publication data may be processed for the purposes of enabling such publication and administering our website and services. The legal basis for this processing is consent OR our legitimate interests, namely the proper administration of our website and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

3.5    We may process information contained in any inquiry you submit to us regarding goods and/or services (“inquiry data“). The inquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent OR our legitimate interests, namely the proper administration of our website and business.

3.6    We may process information relating to transactions, including purchases of goods and/or services, that you enter into with us and/or through our website (“transaction data“). The transaction data may include your contact details, your method of payment, but not the card details, and the transaction details. The source of the transaction data is you and/or our payment services provider. The transaction data may be processed for the purpose of supplying the purchased goods and/or services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract; providing that, if you are not the person contracting with us, the legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.

3.7    We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (“notification data“). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters that you have explicitly subscribed to. The legal basis for this processing is consent OR our legitimate interests, namely communications with our website visitors and service users that have requested such communications OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

3.8    We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

3.10  We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.

3.11  In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

3.12  Please do not supply any other person’s personal data to us, unless we prompt you to do so.

4. Providing your personal data to others

4.1    We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

4.2    Your personal data held in our website database OR will be stored on the servers of our hosting services providers identified at https://wpengine.com.

4.3    We may disclose specify personal data category or categories to our suppliers or subcontractors insofar as reasonably necessary for fulfilling on a service you have requested.

4.4    In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

5. International transfers of your personal data

5.1    In this Section 5, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).

5.2    The hosting facilities for our website are situated in the USA. The European Commission has made an “adequacy decision” with respect to the data protection laws of each of these countries. Transfers to each of these countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission.

5.3    You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

6. Retaining and deleting personal data

6.1    This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

6.2    Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

6.3    We will retain your personal data as follows:

(a)    Personal data provided in the form of an inquiry through our contact forms will be retained for the time period where we and you are communicating directly in response to your inquiry;

(b)    account data will be retained for a minimum period of one year following the date of closure of the relevant account, and for a maximum period of one year following that date;

(c)     publication data will be retained for a minimum period of one year following the date when the relevant publication ceases to be published on our website or through our services, and for a maximum period of one year following that date;

(d)    inquiry data will be retained for a minimum period of three months following the date of the enquiry, and for a maximum period of one year following that date if there is a contractual purpose such as services rendered or an engagement requiring continued communication;

(e)    transaction data will be retained for a minimum period of three years following the date of the transaction, and for a maximum period of seven years following that date if the transaction conducted requires a longer retention period;

(f)     notification data will be retained for a minimum period of one year following the date that we are instructed to cease sending the notifications, and for a maximum period of one year following that date (providing that we will retain notification data insofar as necessary to fulfil any request you make to actively suppress notifications).

6.4    Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

7. Your rights

7.1    In this Section 7, we have listed the rights that you have under data protection law.

7.2    Your principal rights under data protection law are:

(a)    the right to access – you can ask for copies of your personal data;

(b)    the right to rectification – you can ask us to rectify inaccurate personal data and to complete incomplete personal data;

(c)     the right to erasure – you can ask us to erase your personal data;

(d)    the right to restrict processing – you can ask use to restrict the processing of your personal data;

(e)    the right to object to processing – you can object to the processing of your personal data;

(f)     the right to data portability – you can ask that we transfer your personal data to another organization or to you;

(g)    the right to complain to a supervisory authority – you can complain about our processing of your personal data; and

(h)    the right to withdraw consent – to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent.

7.3    These rights are subject to certain limitations and exceptions. If you are located in Europe you can learn more about the rights of data subjects by visiting https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.

7.4    You may exercise any of your rights in relation to your personal data by written notice to us, using the contact details set out below.

8. About cookies

8.1    A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

8.2    Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

8.3    Cookies do not typically contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.

9. Cookies that we use

9.1    We use cookies for the following purposes:

(a)    authentication and status – we use cookies to identify you when you visit our website and as you navigate our website, and to determine if you are logged into the website (cookies used for this purpose are: identify cookies);

(b)    personalization – we use cookies to store information about your preferences and to personalize the website for you (cookies used for this purpose are: identify cookies);

(c)     security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally (cookies used for this purpose are: identify cookies);

(d)    advertising – we use cookies to help us to display advertisements that will be relevant to you (cookies used for this purpose are: identify cookies);

(e)    analysis – we use cookies to help us to analyze the use and performance of our website and services (cookies used for this purpose are: identify cookies); and

(f)     cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally (cookies used for this purpose are: identify cookies).

10. Cookies used by our service providers

10.1  Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

10.2  We use Google Analytics. Google Analytics gathers information about the use of our website by means of cookies. The information gathered is used to create reports about the use of our website. You can find out more about Google’s use of information by visiting https://www.google.com/policies/privacy/partners/ and you can review Google’s privacy policy at https://policies.google.com/privacy. The relevant cookies are: identify cookies.

11. Managing cookies

11.1  Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a)    https://support.google.com/chrome/answer/95647 (Chrome);

(b)   https://support.mozilla.org/en-US/products/firefox/privacy-and-security (Firefox);

(c)     https://help.opera.com/en/latest/security-and-privacy/ (Opera);

(d)    https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

(e)    https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari); and

(f)     https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

11.2  Blocking all cookies will have a negative impact upon the usability of many websites.

11.3  If you block cookies, you will not be able to use all the features on our website.

12. Amendments

12.1  We may update this policy from time to time by publishing a new version on our website.

12.2  You should check this page occasionally to ensure you are happy with any changes to this policy.

12.3  We [may] OR [will] notify you of [changes] OR [significant changes] to this policy [by email].

13. Our details

13.1  This website is owned and operated by Site Jet, LLC..

13.2  We are registered as a corporation in the State of Delaware.

13.3  Our principal place of business is at 5821 Michelli Crest Way, Las Vegas, NV 89149.

13.4  You can contact us:

(a)    [by mail], to [the postal address given above];

(b)    [using our website contact form]; or

(c)     [by email, using [the email address published on our website]].

14. Data protection officer

14.1  Our data protection officer’s contact details are: Bobby Lyons email to [email protected].